FAQs
FAQs

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What building scenarios are your curtain walls, windows and doors suitable for?

They are widely used in new‑build and renovation projects including commercial office buildings, hotels, hospitals, schools, residential buildings and mixed‑use complexes.

Do you supply different series such as aluminum profiles, thermal‑break aluminum and system windows?

Yes. Our full product range covers standard aluminum, thermal‑break aluminum, system windows & doors, unitized curtain wall and stick‑built curtain wall.

Can you customize curtain wall and windows & doors with different sizes, profiles and glass?

 Yes, we provide full‑customization service. We can adjust profile material, thickness, glass configuration and opening modes according to architectural drawings to meet personalized project requirements.

What is your normal production lead time?

 It depends on project scale. Normally 4‑8 weeks for bulk orders. Lead time for complex large curtain wall projects will be calculated separately.

What documents are required to get a quotation?

Please provide architectural drawings, dimension list, profile requirements, glass specifications, quantity and project location. We will issue a detailed project quotation.

Can you provide shop drawings for further design?

Our professional technical team can produce detailed shop drawings and joint detail drawings for on‑site construction reference.

Do you provide on‑site overseas installation service?

Normally we supply products, shop drawings and installation manuals. Our technical engineers can be sent for on‑site technical guidance, but we do not provide local construction crews.

What is your product warranty period? How do you handle quality problems?

Main profiles come with multi‑year warranty. For factory‑originated defects, we offer replacement parts and technical support. Damage caused by human factors or improper installation is not covered by warranty.

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Feel free to contact us

If you have any questions about our products or services, feel free to reach out to customer service team.